This is your clue to turn on Wi-Fi or Mobile Data to ensure the app and its features can work as intended. If you don’t have an active internet connection, Instagram will throw up a No Internet Connection message. A way to quickly test if your app is connected to the internet is to use other parts of Instagram. If you find that your messages are being sent but not received or vice versa, it could be because of spotty connectivity. In order for your Instagram DMs to work, the app needs to be connected to the internet. This might seem like a stupid mistake but is a pretty common one. Top Ways to Fix Instagram DMs Not Working 1. Nonetheless, keep reading as we talk about fixes for Instagram DMs not working on your Android or iOS device. Depending on the issue, it could be something or the other. These are just some of the possible reasons you not receiving Instagram DMs, and the list isn’t exhaustive. If you have missed out on too many updates, this could be an issue that has been fixed but you have missed out on it. Old Build of Instagram: Like all other apps, Instagram receives a lot of updates periodically to ensure stability and performance.Plus, a VPN service like Express VPN can also interfere with your internet connection and cause usage issues on Instagram. This will not only affect your use of Instagram but general internet use, which is not desirable. Internet Issues: If you have an ISP with a history of connection problems, you might be suffering from a poor internet connection or spotty coverage.It can not only cause problems with your messages but even with posts, reels, and general use. Server Outage: Sometimes the most common reason for Instagram DMs not working is server mix-ups or an outage.The most common reasons for an Instagram DM not working are: But the exact reason can be anything and vary depending on your Instagram app build, your ISP, Insta server status, and more. If your Instagram DMs are not working, there could be a variety of reasons for it.
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